Senior Manager, Product Security Testing

ServiceNow is seeking a Senior Manager, Product Security Testing & Engineering to lead a global organization responsible for reducing product risk through security testing, security engineering, automation, adversarial security assessments, and technical partnership with product development teams. This leader will build and scale a high-performing team that combines security expertise with engineering capability to deliver security assessments, testing frameworks, automation, tooling, and scalable security solutions across ServiceNow products and platforms. The role requires a strong technical leader who can drive operational excellence, engineering innovation, and measurable security outcomes. What You Will Do Lead Security Testing & Engineering Lead a global team responsible for security testing, security engineering, offensive security assessments, and product risk reduction. Define technical strategy, operating models, and quality standards for testing and engineering activities. Drive a culture of technical excellence, innovation, accountability, and data-driven decision making. Energize the team around the organization's security vision, capturing people's imaginations about where product security is headed and why the work matters. Build Engineering Capabilities Develop and scale security tooling, testing frameworks, automation, platforms, and reusable security services. Increase security coverage and operational efficiency through engineering, telemetry, and automation. Partner with development teams to improve security outcomes and integrate security throughout the software development lifecycle. Foster an environment of experimentation, nurture promising ideas, take calculated risks, and support the use of the latest technologies to create sustainable value. Advance Security Testing Lead security reviews, adversarial testing, vulnerability research, variant analysis, and risk-focused assessments. Ensure findings are actionable, technically rigorous, and aligned to real-world risk. Continuously improve testing methodologies, coverage, and effectiveness through innovation and engineering. Build a High-Performing Organization Recruit, develop, and retain exceptional security engineers. Establish a hiring bar that values both security expertise and engineering capability. Create clear career paths across security testing, software engineering, automation, platform development, and offensive security. Develop future technical and people leaders within the organization.

To be successful in this role you have Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. Experience leading Product Security, Security Engineering, Application Security, Offensive Security, or Security Testing organizations. Experience managing managers and globally distributed technical teams. Strong understanding of secure software development, product security, and security testing practices. Experience building or scaling automation, tooling, platforms, or engineering solutions. Experience driving cross-functional partnerships with engineering and product organizations. Strong communication and leadership skills with the ability to influence senior technical and business stakeholders. Preferred Experience leading both security engineering and offensive security functions. Experience building security platforms, testing frameworks, automation systems, or developer-facing security services. Experience with vulnerability research, adversarial testing, penetration testing, or exploit validation. Experience supporting SaaS, cloud, platform, or AI-enabled products.

Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that