Human Capital - Leaves & Accommodation- Sr Analyst/Associate

KKR's Gurugram office provides best-in-class business operations services and solutions to our internal stakeholders and clients, drives organization-wide process efficiency and transformation, and reflects KKR's global culture and values of teamwork and innovation. The office contains multifunctional business capabilities and is integral in furthering the growth and transformation of KKR. The office was established with an initial concentration of finance, operations, and technology personnel, followed by the expansion of additional functions and capabilities. KKR’s creation of a Gurugram office builds upon the firm's momentum in India and bolsters its existing presence in Mumbai.

POSITION SUMMARY

KKR’s Global Benefits team is seeking a Leaves and Benefits Specialist to help manage KKR’s leaves process as well as assist with employee benefits operations, including healthcare, retirement, work-life, and wellness policies/programs for the Americas. Based in Gurugram, this role will primarily support employees in the U.S., Bermuda, and Canada. This individual will be responsible for managing the day-to-day leave of absence operations and driving initiatives to enhance the leaves experience, achieve greater efficiencies in vendor service delivery and optimize KKR employees’ understanding and utilization of leaves and overall benefit plans. This individual will also contribute to aspects of benefits/wellness programming as part of a matrixed team where responsibilities may shift to meet agile demands.

ROLE AND RESPONSIBILITIES

• Assist with leaves of absence and the disability/accommodations process in compliance with state and federal laws and firm policies, including the interactive process, document reviews, and case tracking.
• Partner with key leaves of absence stakeholders to deliver a streamlined leaves experience (e.g., employees, managers, leaves administrator, HC Business Partners, Employee Relations, legal counsel, etc.).
• Serve as a point of contact for employee benefits inquiries, ensuring timely, accurate, and high-quality support across all benefit programs, including workers’ compensation and business travel accident insurance.
• Help manage day-to-day benefits operations, including employee life cycle events (onboarding, transfers, qualifying life events, terminations), benefits invoicing and billing, and maintenance of benefits-related content in HRIS (Workday) and other benefits vendor systems.
• Support the administration of benefits programs across the Americas, including assisting with the U.S. Open Enrollment cycle.
• Assist in the creation and execution of effective communications and materials to drive awareness and engagement in benefits and wellness programs.
• Enhance the benefits governance framework and drive operational efficiencies.
• Assist with benefits integration and due diligence activities related to mergers, acquisitions, or divestitures within the Americas region. to drive operational efficiencies.
• Maintain a strong technical understanding of benefits programs…