INSEAD is seeking an experienced Accessibility QA Engineer (Accessibility) to establish and drive accessibility testing practices across Learning Technology, Student Services, and Enterprise Applications.

This role will lead the adoption of accessibility testing standards aligned with WCAG 2.2 AA, implement an accessibility testing framework, integrate accessibility validation into CI/CD pipelines, and support compliance initiatives across INSEAD's digital services.

The successful candidate will be responsible for defining accessibility testing standards, implementing both manual and automated accessibility testing, establishing governance and reporting, and supporting product teams in remediating accessibility issues.

In addition, this role will support the broader Quality Engineering strategy by expanding test automation coverage and automated regression testing across INSEAD's critical applications.

Accessibility expertise, including designing accessibility frameworks, governance, standards, and compliance processes, is the primary requirement for this role. Knowledge of Tosca and Java-based automation is preferred and will be considered a secondary requirement to support accessibility test automation initiatives.

Key Responsibilities

Accessibility Strategy & Governance

• Define and implement INSEAD's Accessibility Testing Framework.
• Establish accessibility testing standards aligned with WCAG 2.2 AA and accessibility compliance requirements & should be able to implement Accessibility automated tests in Tosca.
• Define accessibility testing processes, methodologies, templates, governance, and reporting standards.
• Collaborate with Product Managers, Business Analysts, Developers, UX Designers, and QA teams to embed accessibility into the Software Development Lifecycle (SDLC).
• Lead accessibility awareness sessions, workshops, and coaching programs.
• Provide expert guidance and recommendations on accessibility best practices and remediation strategies.

Accessibility Testing & Compliance

• Design and execute accessibility testing across web and digital platforms.
• Build accessibility test scenarios, use cases, and reusable test assets.
• Conduct accessibility assessments and audits.
• Perform:
  • Keyboard navigation testing
  • Screen reader testing
  • Color contrast validation
  • Focus management testing
  • ARIA validation
  • Responsive accessibility testing
  • Forms accessibility testing
  • Workflow accessibility testing
• Evaluate compliance against WCAG requirements.
• Provide accessibility gap analysis and remediation recommendations.
• Work closely with development teams to validate fixes and improvements.

Accessibility Automation & CI/CD

• Implement automated accessibility testing using Tricentis Tosca Accessibility capabilities.
• Evaluate and recommend complementary accessibility tools and technologies.
• Integrate accessibility testing into CI/CD pipelines.
• Build automated accessibility regression test suites.
• Establish accessibility quality gates as part of the delivery process.
• Develop accessibility dashboards, compliance reports, and metrics.
• Promote continuous accessibility testing within Agile and DevOps teams.

Accessibility Tools & Innovation

Recognizing that no single tool provides complete accessibility coverage, the Accessibility QA Engineer will:

• Evaluate and recommend accessibility testing solutions beyond Tosca (depends if Tosca is enough)
• Research and recommend open-source and commercial accessibility tools.
• Establish a best-practice accessibility testing toolchain combining automated and manual techniques.
• Benchmark industry practices and continuously improves INSEAD accessibility testing capabilities.
• Support proof-of-concepts and pilot implementations of emerging accessibility technologies.

Test Automation & Quality Engineering

• Expand automated testing coverage across critical applications.
• Design and maintain automated regression test suites.
• Improve test automation execution efficiency and reporting.
• Support Quality Engineering initiatives across Digital Delivery.
• Reduce manual testing effort through automation and reusable testing frameworks.
• Drive best practices for automated testing within Agile delivery teams.

Applications in Scope

The Accessibility QA Engineer will initially focus on:

Learning Technology Platforms

• Canvas LMS
• Study
• Intrepid
• Bidding

Required Experience

Essential

• 5+ years of experience in Software Quality Assurance and Testing.
• 3+ years of experience in Accessibility Testing.
• Strong knowledge of:
  • WCAG 2.1 / WCAG 2.2
  • WAI-ARIA standards
  • Accessible User Interface design principles
  • Accessibility compliance practices
• Experience implementing accessibility programs and frameworks.
• Experience with automated test frameworks.
• Experience integrating testing into CI/CD pipelines.
• Experience developing accessibility test strategies and testing frameworks.
• Experience working within Agile delivery environments.

Preferred Experience

• Experience with Tricentis Tosca.
• Experience with DevOps and CI/CD pipelines.
• Experience with Learning Management Systems (LMS).
• Experience within Higher Education environments.
• Experience implementing accessibility governance and reporting.

Preferred Accessibility Tool Experience

Experience with one or more of the following tools:

Open-Source Accessibility Tools (if Tosca is not sufficient)

• axe DevTools / axe-core
• Pa11y
• Lighthouse Accessibility
• WAVE
• Accessibility Insights
• ARC Toolkit

Commercial Accessibility Tools

• Tricentis Tosca Accessibility

Certifications (Preferred)

• CPACC (Certified Professional in Accessibility Core Competencies)
• WAS (Web Accessibility Specialist)
• IAAP Certifications
• ISTQB Testing Certifications
• ISTQB Test Automation Engineer
• Agile Testing Certifications

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