Syndigo gets great products chosen. Every choice in commerce, whether by a shopper, a search engine, a marketplace, or an AI assistant, is made on product data, and our software makes that data complete and trusted and moves it across the industry's largest two-sided commerce network: 15,000+ brands and 3,500+ retailers. Companies like AutoZone, Colgate-Palmolive, Dole International, Unilever, and Walgreens trust Syndigo to get their products chosen. Learn more at www.syndigo.com.
Implementation Lead
Role Overview
Syndigo is looking for an Implementation Lead to drive high quality execution of global enterprise PXM, PIM, and MDM implementations, ensuring strong delivery governance, technical rigour, and predictable customer outcomes.
This role is accountable for hands-on implementation leadership across customer-led and partner-led programmes, covering solution configuration, integrations, delivery quality control, and day-to-day execution. The Implementation Lead works closely with Solution Architects, Program Managers, Engineering, Product, Partners, and customer teams.
The Implementation Lead is the technical quality gate for delivery. The role enforces standards, unblocks complex integrations, mentors delivery teams, and contributes reusable assets to Syndigo's Center of Excellence.
Scope & Decision Rights
This section defines what the role owns outright, what it contributes to, and what sits elsewhere. It is the reference point for resolving accountability questions during delivery.
| Accountability | Detail |
| Owns | • Technical execution quality across an assigned programme or workstream • Enforcement of delivery standards, configuration patterns, and technical quality gates • Resolution path for complex technical and integration issues • Technical mentoring and capability uplift of assigned consultants |
| Contributes to | • Estimation and technical feasibility input during scoping and change control • Integration design in partnership with the Solution Architect • Delivery accelerators, templates, and reusable assets in the Center of Excellence |
| Does not own | • Final solution design authority, which sits with the Solution Architect • Commercial scope and change approval, which sits with the Program Manager • Product roadmap commitments, which sit with Product Management |
Key Duties & Responsibilities
Technical Delivery & Execution
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