· Assessment, Design and Define AWS Workspaces Environment considering factors such as scalability, performance, security
· Provision, Configure and deploy AWS workspace for new and existing users based on defined standards and blueprints.
· Monitor the health, performance and availability of AWS workspace and related infrastructure using monitoring tools and dashboards.
· Troubleshoot and resolve end-user issues related to workspaces in a timely and efficient manner, escalating to the architect or relevant times.
· Maintain and update documentation for workspaces configuration, processes and troubleshooting guides.
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