Atlassian Suite Support Engineer

Atlassian Suite Support Engineer (JIRA, Bitbucket & Confluence)

Primary Skills

• Atlassian JIRA Administration
• Atlassian Confluence Administration
• Atlassian Bitbucket Administration
• User & Permission Management
• Workflow Configuration
• Repository Administration
• Atlassian Integrations
• SSO/SAML Authentication
• Incident & Problem Management
• ITIL Processes

Role Overview: 

The Atlassian Suite Support Engineer is responsible for supporting, administering, maintaining, and enhancing Atlassian applications including JIRA, Confluence, and Bitbucket. The role involves managing incidents, service requests, user access, integrations, platform configuration, upgrades, performance monitoring, and vendor coordination.

Role

Qualifications