Avalara and Basware Support Engineer

Avalara & Basware Support Engineer (L1, L2, L3)

Application Scope

Avalara / IVAT

• Tax determination
• VAT/GST calculation
• Tax compliance
• Tax reporting
• Integration with ERP systems
• Tax exemption management

Basware

• Procure-to-Pay (P2P)
• Invoice Processing
• E-Invoicing
• Supplier Management
• Accounts Payable Automation
• Purchase Order Processing

Role Overview: 

• Monitor ticket queues and respond to user requests.

• Verify tax calculation issues.
• Validate transaction processing failures.
• Monitor tax reporting jobs.
• Support user queries related to tax codes and tax statuses

Role

Qualifications