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Job
Requirements*
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- Network
technician who supports Network infrastructure for retail customers
across globe having 5 to 8+ years of experience in networking
- Monitor
network devices (routers, switches, firewalls, servers) using tools like
SolarWinds Network Performance Monitor, Nagios, Zabbix, or PRTG Network
Monitor
- Detect,
troubleshoot, and resolve network issues (latency, packet loss,
downtime)
- Configure
alerts and notifications for system anomalies
- Analyze
logs and performance metrics to identify trends and potential issues
- Ensure
network uptime and service availability (24/7 monitoring in NOC
environments)
- Work
with IT teams to resolve incidents and perform root cause analysis
- Generate
reports on network performance and incidents
- Maintain
documentation of network configurations and monitoring processes
- Implement
and maintain monitoring dashboards
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Key
Responsibilities*
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- Expertise
in Network Monitoring tools
- Knowledge
of networking concepts (TCP/IP, DNS, DHCP, VPNs)
- Familiarity
with monitoring protocols (SNMP, NetFlow, ICMP)
- Experience
with monitoring tools (mentioned above)
- Basic
understanding of:
- Wireshark
(packet analysis)
- Splunk
or similar log tools
- Understanding
of Linux/Windows systems
- Scripting
knowledge (Python, Bash) is a plus
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