Role: Collections - Team Member (French)
Skill: Collections, French
Experience: 1 year to 5 years
Job Location: Gurgaon, Sector 49, Vatika
Shift: UK/US Shift Timing, 5 days work from office, rotational shifts and week-offs
Education:
• Minimum 15 years of regular, full-time education (10 + 2 + 3)
• Non-technical graduation
• Must have completed 15 years of regular education
Must Have Skills:
• French Language Proficiency
• Fluent English
Good To Have Skills:
• MS Excel
• B2B/B2C Collections
Key Responsibilities:
• Excellent verbal and written French language along with English skills.
• Prior International voice experience – B2B/B2C Collections.
• Calling for payment on overdue invoices for various delinquency stages that are in scope
• Doing maintenance on the account
• Handling accounts / payment queries from accounts payable team
• Interaction with other teams - billing, originations etc.
• Handling disputes and resolution
• Invoice reconciliation - Credit rebills, Invoice splitting, PO change.
• Basic Excel based reporting and analysis on assigned inventory
• Daily task list wrt regular TCS activities
Role
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