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Copilot SME

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TCS Inviting Applications for 

Role : Copilot SME
Exp : 5- 10 yr
Location : PAN India

Key Responsibilities
Platform Assessment & Readiness
• Evaluate the current Microsoft 365 environment for Copilot readiness.
• Identify gaps in licensing, data access, compliance, and user enablement.
• Collaborate with IT, security, and compliance teams to ensure proper configuration and 
governance.
Training & Enablement
• Design and deliver persona-based training programs tailored to various roles.
• Create engaging learning content including tutorials, videos, and quick reference guides.
• Conduct live webinars, interactive workshops, and drop-in sessions to demonstrate 
Copilot use cases and best practices.
User Handholding & Support
• Provide hands-on assistance to users during rollout and early adoption phases.
• Capture user feedback , usecase identification and track overall adoption progress
• Address user queries, troubleshoot issues, and gather feedback for continuous 
improvement.
• Monitor usage analytics and adoption metrics to identify support needs.

Role

Engineer

Qualifications

BACHELOR OF COMMERCE, BACHELOR OF COMPUTER APPLICATION, BACHELOR OF COMPUTER SCIENCE

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