Role: Data Analyst
Experience: 5 Years+
Location: Hyderabad | Delhi NCR | Bengaluru | Chennai
JD,
· Define KPI, SLA, operational, adoption and benefit measures with documented formulas, owners, baselines, targets and source lineage.
· Build executive dashboards and recurring analysis packs covering delivery performance, service outcomes, automation, quality, risks and realised value.
· Analyse trends across planning, design, build, testing, incidents, changes, capacity and assurance processes.
· Profile and reconcile data, identify anomalies and data-quality issues, and support root-cause resolution.
· Develop repeatable SQL queries or notebooks with clearly documented logic and controlled data sources.
· 4–8 years of data analysis, reporting or operational analytics experience.
· Advanced SQL and strong analytical problem-solving skills.
· Hands-on experience with Python, BigQuery, Looker or Looker Studio.
· Experience defining KPI and SLA measures and building executive dashboards.
· Strong knowledge of data profiling, reconciliation, quality checks and source lineage.
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