EUC Engineer

Skill: EUC Engineer

Years of Exp: 5 to 10 years

Location: Chennai

Key Responsibilities:

End User Computing (EUC) Engineer role focuses on managing enterprise endpoint devices, administering mobile device platforms, and providing L2/L3 technical support. 

Core technical proficiencies typically include Microsoft Intune, SCCM/MECM, and Windows/macOS administration.

Device Management: Administer laptops, desktops, and virtual desktop infrastructure (VDI).

MDM & Provisioning: Implement device policies, compliance baselines, and provisioning via Microsoft Intune, Autopilot, or Workspace ONE.

Patch & App Deployment: Execute OS upgrades, software packaging, and security patch management.

Troubleshooting & Support: Resolve escalated L2/L3 endpoint incidents using ITSM ticketing systems like ServiceNow.

Security & Hardening: Maintain endpoint encryption (BitLocker), Active Directory/Entra ID controls, and antivirus compliance.