EUC

• Build and implement systems and services within the End User Compute pillar, and help transition them into a stable run state.
• Administer and manage core End User Compute platforms: MS Intune, Endpoint Manager and other MDM / MAM platforms, plus Microsoft and Citrix Virtual Desktops.
• Build monitoring for end-user experience across print, PC, Mac, thin client, video conference, digital display and other IoT device hardware.
• Manage software and hardware assets, ensuring systems, solutions and policies are thoroughly maintained and documented.
• Identify and implement optimisation and automation opportunities across End User Compute systems and operations.
• Analyse existing End User Compute systems and operations and develop preventative maintenance strategies.
• Provide support for solutions delivered through build and project work, working with vendors to resolve incidents when appropriate.
• Plan, schedule and monitor work to meet time and quality targets, and facilitate collaboration between stakeholders across the End User Compute realm.
• Implement applicable standards and methods using approved tools and applications and adhere to and promote the importance of security across the organisation.
• Seek specialist knowledge or advice when required to support your own work or that of immediate colleagues and communicate complex information to non-technical audiences.

Role

Qualifications