Fluent Commerce

Position: Fluent Commerce Consultant
Experience: 6 to 12 Years (or as per requirement)

Job Summary

We are looking for an experienced Fluent Commerce Consultant with strong expertise in Order Management Systems (OMS), omnichannel retail, and eCommerce solutions. The ideal candidate should have hands-on experience implementing and supporting Fluent Commerce OMS, integrating retail systems, and enabling seamless customer order fulfillment across channels.

Key Responsibilities

• Design, configure, and implement Fluent Commerce OMS solutions.
• Gather and analyze business requirements related to order management and fulfillment.
• Configure order orchestration, inventory visibility, fulfillment rules, and exception handling.
• Work closely with business stakeholders, architects, and development teams to deliver OMS capabilities.
• Integrate Fluent Commerce with eCommerce platforms, ERP systems, WMS, POS, CRM, and third-party applications.
• Support end-to-end order lifecycle management including order capture, sourcing, fulfillment, shipping, and returns.
• Perform solution design, testing, deployment, and post-production support.
• Troubleshoot production issues and optimize OMS workflows.
• Create technical and functional design documentation.
• Participate in implementation, upgrade, enhancement, and migration projects.

Required Skills

• 6 to 12 years of IT experience.
• Strong hands-on experience with Fluent Commerce OMS.
• Expertise in:
  • Order Management Systems (OMS)
  • Omnichannel Retail
  • Distributed Order Management (DOM)
  • Inventory Management
  • Order Orchestration
  • Fulfillment Management
  • Returns Management
• Experience integrating Fluent Commerce with:
  • SAP ERP / S/4HANA
  • Oracle ERP
  • Salesforce Commerce Cloud