FNA Delivery-Customer Leader

JD CBO FAO Customer Leader / Finance Delivery Manager

·       Minimum Qualifications:  CA, CA Inter, ICWA, CPA or MBA Fin with 15+ years of experience in BPS preferably with managing of real estate projects

·       Ability to manage the overall relationship across all service lines (AP, AR & RTR) on a daily basis o

·       Maintaining alignment of processes with Customer strategic plans

·       Being responsible for ensuring stakeholder expectations are being managed effectively, reviewing needs for business requirement changes, evaluating user satisfaction and managing overall demand and consumption

·     &n bsp; Sound knowledge on outsourcing contracts

·       Ability to manage and co-ordinate the performance of the obligation and acts as the primary contact for client executive management

·       Able to run and maintain monthly & quarterly governance connects

·       Run Operations while meeting all require SLA/KPI

·       Manage transitions independently

·       Driving transformation and continuous improvement of FAO processes

Resolve strategic  & operational issues

·       Fair knowledge on P&L Management

·       Excellent written and verbal communication skills to facilitate business partnering

·       Ability to prioritize and manage multiple deadlines simultaneously

·       Ability to analyze complex reports, good at MS Xls and MS PPT

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