Group Lead - Master Data Management

Role: Group Lead - Master Data Management

Location: Pune 

Band/Grade: BPO5

Job Requirements* :

• Strong English communication skills (written & verbal) 

• Proven Root Cause Analysis (RCA) capability – mandatory 

• Hands-on experience in reconciliation (Recon) and MIS reporting 

• Proficiency in MS Office (Excel, PowerPoint, Outlook) 

• Hands-on experience with SAP HCM and Employee Central (EC) – mandatory 

• Exposure to Data Quality & Governance frameworks – preferred 

Knowledge and Hands-on experience of India

Labor Laws – mandatory

Manage a team of 15 team members across multiple locations 

Key Responsibilities*

 

• Perform and review MDM transaction processing activities 

• Manage overall Employee MDM process for various location  

• Handle employee master data changes in SAP HCM & EC 

• Perform reconciliations and resolve discrepancies 

• Conduct Root Cause Analysis for recurring data issues 

• Prepare and publish MIS reports and dashboards 

• Ensure adherence to data governance, SOX and audit requirements 

• Support stakeholders and participate in continuous improvement initiatives 

Job Qualifications & Skills :

Domain:  Master Data Management (MDM) 

Soft Skills Analytical thinking, attention to detail, communication, stakeholder management, 

performance management, team-managerial competencies, conflict management 

Education Requirements: Graduate in any discipline 

Certifications SAP HCM / SuccessFactors – Preferred

Must Have : Employee Data Management/Master Data Management, SAP HCM, MS Excel, Minimum 3 Years as Team Lead, Minimum 25 Team members managed