IT Application Manager

• Bachelor's degree in Computer Science, Information Technology, Business Information Systems, or a related field (or equivalent practical experience).
• 5+ years of experience in Application Management, IT Service Management, IT Governance, or a related role.
• Experience managing enterprise-critical applications within regulated environments.
• Experience coordinating cross-functional teams, vendors, and external service providers.
• Experience supporting audit, risk, security, and compliance activities.
• Familiarity with ITIL-based service management processes.

Skills

• Strong stakeholder management, communication, facilitation, and coordination skills.
• Ability to prioritize competing demands and manage escalations.
• Understanding of application lifecycle management, governance, and ITSM processes (Incident, Problem, Change, Release).
• Knowledge of application architecture, integrations, cloud platforms, databases, APIs, and enterprise technologies.
• Understanding of IT risk management, cybersecurity, controls, and compliance requirements.
• Familiarity with Agile, DevOps, and SRE practices.

Role

Qualifications