Mandarin language Specialist

TCS Hiring for Mandarin language Specialist

Role: Mandarin language Specialist

Location: Mumbai

Experience: 2 - 4 years

Shift: Should be okay with rotational/night shift

Education:

• Minimum 15 years of regular, full-time education (10 + 2 + 3) 

Job Role

In this role, associates will provide effective Mandarin language support Supplier enablement on behalf of TCS, ensuring alignment with client legal and statutory requirements, agreed company processes, and Service Level Agreements.

Skills:

Responsibilities:

• Coordinate and execute end-to-end supplier onboarding activities across procurement platforms (e.g., Ariba, Coupa, Oracle, etc.).

• Communicate with suppliers to explain onboarding requirements, documentation needs, and system processes.

• Assist suppliers in completing registration, profile setup, and compliance verifications.

• Ensure suppliers meet all business, regulatory, and system requirements before activation.

• Provide non-voice support to suppliers via ticketing systems, email, and digital channels.

• Troubleshoot onboarding issues related to registration, invoicing processing, and data validation.

• Collaborate with internal teams (Procurement, AP, Compliance) to resolve complex supplier queries.

• Track, monitor, and follow up on open supplier requests to ensure timely resolution.

• Maintain accurate supplier records and documentation within the onboarding system.

• Validate supplier data for completeness, accuracy, and compliance.

• Support periodic audits and reporting activities related to supplier enablement performance.

• Contribute to the development and maintenance of supplier enablement SOPs, workflows, and knowledge base articles.