Microsoft 365 Administrator

Job Title: Microsoft 365 Administrator (Exchange Online & OneDrive)

Experience: 6-12 Years

Location: Bengaluru

Mode of interview: F2F/ Walk-in on 8th Aug

Job Summary

We are seeking an experienced Microsoft 365 Administrator with 6-12 years of experience in managing and supporting Microsoft 365 environments. The ideal candidate should have strong expertise in Exchange Online, OneDrive for Business, SharePoint Online, Microsoft Teams, and Azure Active Directory (Entra ID), along with experience in administration, migration, security, compliance, and troubleshooting.

Key Responsibilities

• Administer and manage Microsoft 365 services including Exchange Online, OneDrive for Business, Teams, SharePoint Online, and Entra ID (Azure AD).
• Manage mailbox provisioning, distribution groups, shared mailboxes, mail flow, retention policies, and transport rules.
• Configure and support OneDrive for Business, user storage, file sharing, synchronization, and access controls.
• Manage Microsoft 365 user lifecycle activities including onboarding, offboarding, and license administration.
• Implement and maintain security, compliance, and governance policies within Microsoft 365.
• Perform mailbox migrations and tenant-to-tenant migration activities.
• Configure Conditional Access, Multi-Factor Authentication (MFA), and identity management solutions.
• Monitor Microsoft 365 service health and troubleshoot incidents to ensure high availability.
• Manage Exchange Online Protection (EOP), anti-spam, anti-malware, and email security configurations.
• Create and maintain PowerShell scripts for administration and automation tasks.
• Support backup, recovery, and disaster recovery processes for Microsoft 365 workloads.
• Collaborate with infrastructure, security, and application teams to support enterprise initiatives.
• Prepare technical documentation, SOPs, and knowledge articles.

Required Skills

• 6-12 years of overall IT experience.
• Strong hands-on experience with Microsoft 365 Administration.
• Expertise in Exchange Online Administration.
• Experience managing OneDrive for Business.
• Good understanding of Microsoft Teams and SharePoint Online.
• Strong knowledge of Azure AD / Microsoft Entra ID.
• Experience with MFA, Conditional Access, and Identity & Access Management.
• Strong PowerShell scripting and automation skills.
• Experience troubleshooting mail flow, mailbox permissions, synchronization, and connectivity issues.
• Knowledge of Microsoft 365 Security and Compliance Center.
• Excellent troubleshooting, analytical, and communication skills.

Preferred Skills

• Experience with Hybrid Exchange environments.
• Knowledge of Microsoft Defender for Office 365.
• Experience with Microsoft Purview Compliance solutions.
• Understanding of Azure Administration.
• Experience with Microsoft Intune and Endpoint Management.
• Knowledge of AD Connect (Azure AD Connect) and identity synchronization.

Certifications (Preferred)

• Microsoft 365 Certified: Administrator Expert (MS-102)
• Microsoft Certified: Identity and Access Administrator Associate (SC-300)
• Microsoft Certified: Messaging Administrator Associate