Regional Capacity Lead

Role: Regional Capacity Lead (RCL)

Location: Mumbai / Chennai

Exp Range : 10 to 12 Yrs

Must-Have

Good communication skills (written/verbal) 

Proficiency in Regional/Local Language written/verbal 

Experienced in interacting with distributors/retail agencies 

Experience in conducting infra/building audits across channel partners. 

Role required to work for extended working hours as situation demand 

Role Required for Extensive Travel within Zone/Region/Hub 

Responsibilities:

1 Complete ownership of infra expansion for the zone/region/state/city 

2 Supervision & Monitoring, Training and development of team members engaged in Capacity Expansion  

3 Responsible for searching for new LISP/IDZ/LTL partners within the zone/region/state/city and onboarding them as per the process.  

4 Visiting and evaluation of proposed sites for Exam related infrastructure as per the define TCS iON guidelines 

5 Overall owner for conducting Admin Audit (Part of Standard LISP Audit) in the overall zone/region/state/city 

6 Ownership for completion and coordination of 4/5 Stage Audit (Power/Networking/Ops/Admin/legal) in the overall region 

7 Submission of completed Audit Reports in the overall zone/region/state/city and maintain proper record of all documents/report/audits  

8 Complete ownership on coordination for BGC & DD Documents with Partner & Internal teams 

9 Ensure compliance to digital platform process/formalities  

10 Follow up and closure of Audit Observations related to Infra with relevant stakeholders i.e. Partners/Owners/internal teams  

11 Coordinate and manage LOI/Agreement processing for all exam related infrastructure (LISP/IDZ/LTL) 

12 Maintain and monitor legal compliances for all Venues 

13 Publish regular dashboard on Key performance parameters to Regional Admin Head and Senior Management on need basis  

Role

Lead

Qualifications

BACHELOR OF COMMERCE