| Desired Experience Range: | |
| 6–10 years overall experience, 4+ years in Salesforce development | |
| Required Technical Skill Set | |
| • | Apex, Lightning Web Components (LWC), Salesforce Flows |
| • | Salesforce Service Cloud CRM |
| • | Agentforce / Einstein AI features |
| • | SOQL, security, sharing, and performance optimization |
| Desired Competencies | |
| – Must Have | |
| • | Strong hands-on Salesforce development capability |
| • | Ability to work in agile, sprint-based delivery |
| • | Good communication and collaboration skills |
| – Good to Have | |
| • | AI-driven service automation use cases |
| • | Call center, case management experience |
| • | Exposure to DevOps and CI/CD pipelines |
| Responsibilities of / Expectations from the role | |
RoleDeveloper
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