ServiceNow SPM Developer

ServiceNow SPM Developer

Relevant Experience: 4–15 Years
Location : PAN INDIA

Job Summary

Responsible for designing, developing, and implementing ServiceNow applications and integrations, with expertise in SPM modules, workflow automation, and scripting.

Must-Have Skills

• ServiceNow Development & Integrations
• ServiceNow Certified System Administrator (CSA)
• ServiceNow Certified Application Developer (CAD)

Key Responsibilities

• Gather requirements and create high-level and low-level designs.
• Implement ServiceNow applications: Service Portals, Integration Hub, Custom Integrations.
• Develop workflows, Flow Designer, UI Builder, Virtual Agent, Service Catalog.
• Build integrations using SOAP, REST, Integration Hub spokes, and SAP ECC/S4 Hana.
• Configure Access Control (ACL), Business Rules, and Glide API scripting.
• Automate workflows using scheduled scripts, events, and notifications.
• Perform troubleshooting, testing, and rollouts.
• Data import using Import Sets, Transform Maps.
• Create reports, dashboards, and KPIs.
• Manage application deployments, upgrades, and security remediation.

Technical Expertise

• ServiceNow Now Platform, Next UI Framework, Integration Hub
• Client & Server-side scripting (Client Scripts, Business Rules, Script Includes)
• Workflow Automation, Document Feeds, Scheduled Jobs
• Web Services (SOAP, REST), 3rd Party Integrations
• Automated Test Framework, Event Rule Configuration

Certifications

• ServiceNow CSA
• ServiceNow CAD

Generic Skills

• Strong communication and presentation skills
• Client handling and reporting/dashboard creation