Job Title: Team Lead - Master Data Management
Experience Level: 6 Years to 10 Years
Grade: BPO3/4
Location: Pune
Topic of Evaluation / Skills:
· SAP HCM & Employee Central (EC)
· Root Cause Analysis (RCA)
· Experience in Reconciliation & MIS
· Data Quality & Governance
· MS Office Proficiency
· English Communication Skills
Domain: Master Data Management (MDM)
Job Requirements :
· • Strong English communication skills (written & verbal)
•
Proven Root Cause Analysis (RCA) capability – mandatory
• Hands-on experience in reconciliation (Recon) and MIS reporting
• Proficiency in MS Office (Excel, PowerPoint, Outlook)
• Hands-on experience with SAP HCM and Employee Central (EC) – mandatory
• Exposure to Data Quality & Governance frameworks – preferred
• Manage a team of Minimum 1.5 Years as Team Lead
Key Responsibilities :
• Perform and review MDM transaction processing activities
•
Handle employee master data changes in SAP HCM & EC
• Perform reconciliations and resolve discrepancies
• Conduct Root Cause Analysis for recurring data issues
• Prepare and publish MIS reports and dashboards
• Ensure adherence to data governance, SOX and audit requirements
• Support stakeholders and participate in continuous improvement initiatives
Soft Skills : Analytical thinking, attention to detail, communication, stakeholder management
Certifications : SAP HCM / SuccessFactors – Preferred
Education : Graduate in any discipline
RoleExecutive
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