Senior Infrastructure Engineer

We are seeking a highly skilled Senior Infrastructure Engineer to drive the engineering, modernization, and operational excellence of the enterprise tracing and application performance monitoring (APM) ecosystem. This role is responsible for the design, engineering, automation, scalability, security, and reliability of enterprise observability platforms including Splunk Observability Cloud (SPLOC), AppDynamics, Dynatrace, OpenTelemetry, and associated tracing infrastructure. The ideal candidate combines deep infrastructure engineering expertise with modern AI-driven observability practices to deliver intelligent troubleshooting, automated instrumentation, proactive detection, and enterprise-scale telemetry solutions. The engineer will partner with application teams, SREs, platform engineers, architects, and product leaders to expand observability adoption and accelerate incident detection and resolution.

Key Responsibilities

• Design highly available, scalable, and resilient tracing solutions supporting enterprise workloads on SPLOC, AppDynamics, and Dynatrace platforms.
• Engineer cloud-native observability solutions across Kubernetes, OpenShift, virtual machines, and hybrid environments.
• Develop and maintain tracing gateways, collectors, agents, and telemetry pipelines.
• Define and implement enterprise OpenTelemetry standards and instrumentation strategies.
• Enable automated instrumentation across Java, .NET, Node.js, Python, and emerging technology stacks.
• Design telemetry collection architectures using OpenTelemetry Collectors and modern observability patterns.
• Design and enable AI-assisted troubleshooting capabilities.
• Evaluate and integrate AI agents for tracing, logging, performance analytics, and root-cause determination.
• Partner with data and AI teams to build observability copilots and intelligent operational workflows.
• Automate agent deployment, upgrades, monitoring validation, and compliance checks.
• Build self-service onboarding capabilities to accelerate application adoption.
• Serve as the technical lead for tracing and APM platforms.

Required Qualifications:

• 4+ years of Technology Infrastructure Engineering and Solutions experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications

• Bachelor's degree in Computer Science, Engineering, Information Technology, or related field.
• 3+ years of experience in infrastructure engineering, platform engineering, SRE, or observability domains.
• 3+ years of hands-on experience with enterprise APM and tracing platforms: Splunk Observability Cloud (SignalFx/SPLOC), AppDynamics or Dynatrace
• Deep understanding of Distributed tracing, OpenTelemetry, Kubernetes/OpenShift
• Experience with automation languages such as Python, PowerShell, or Bash.
• Strong understanding of enterprise monitoring, performance engineering, and observability practices.

• Experience implementing OpenTelemetry at enterprise scale.
• Knowledge of GenAI, LLMs, AI agents, and AIOps solutions.
• Experience integrating observability data with ServiceNow, automation, and incident management platforms.
• Expertise in OpenShift, container observability, and modern telemetry pipelines.
• Experience supporting large-scale enterprise migrations and modernization initiatives.
• Industry certifications in Splunk, Dynatrace, AppDynamics, Kubernetes, or Cloud technologies.

Posting End Date:

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

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