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Lead Quality Analyst

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Due to the project requirement, candidates must be Singaporean citizens or already hold Singaporean Permanent Residency (PR) at the time of application.

Woven between all the stages of the delivery process is the work of a Quality Analyst: the technologist who focuses on the complexity and risk inherent in building solutions. By collaborating with each team member—Developer, Business Analyst, Designer, etc.—they ensure quality is thoughtfully examined in both processes and technology. QAs are more than testers; they're team motivators and strive to inspire all teammates to weave quality into their mindsets and code.

Job responsibilities

  • Aim to shift quality to the left in alignment with senior client stakeholders.
  • Partner with senior stakeholders to understand the product, create a quality strategy and ensure that the teams are empowered to implement it.
  • Highlight risks to software delivery and assist in managing them alongside the leadership team.
  • Regularly carry out exploratory testing to gain insights and uncover potential risks.
  • Drive improvements for clean code, tests, testability and advice on test tools/frameworks.
  • Define, discuss and implement a program approach to testing across multiple products/services and domains, commonly referred to as “UAT”, “E2E”, etc.
  • Influence a consistent approach in automation of tests across teams in a program, e.g. nomenclature, domain boundaries, contracts between services, distinct layers, common tooling and dashboard representations in the right situation.
  • You will be nimble and alter your team's approach based on an industry's standards and regulations.
  • Coach team members across roles to help deliver better quality software and help them adopt a testing mindset.
  • Advocate QA expertise to the tech community inside Thoughtworks and throughout the broader industry, speaking at conferences and acting as a mentor for junior-level QAs.

Job qualifications

Technical Skills

  • You have worked as a Quality Analyst as part of a wider development team, pairing with Devs, Business Analysts, Infrastructure Engineers, and Designers to embed quality and testing mindsets within different roles.
  • You have hands-on automation experience building and maintaining automation frameworks using modern tools (e.g., Selenium, Cypress, Playwright).
  • You are comfortable with agile, code management, deployment strategies, migration strategies and release management.
  • You have extensive experience with practices such as TDD, BDD, CI/CD and models such as Test Pyramid and Swiss cheese.
  • Can drive changes to both on premise and cloud architectures for enhancing quality.
  • Strategize different types of functional and cross-functional testing including performance and security testing across various architectures and domain models.
  • You can leverage metrics in order to make improvement to lead time, deployment frequency, mean time to recovery and change fail rate.
  • You can design quality strategies and can produce one for large programs.

Professional Skills

  • You enjoy influencing teammates and senior leaders and advocating for quality as a shared team responsibility.
  • Knowledge of user experience and user research including prototyping, personas and AB testing, which can be translated into a test strategy.
  • You are passionate about ensuring the correct product is being built, not just that it is being built correctly.
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