Software Procurement Intern

Role Purpose

The Software Procurement intern is responsible for overseeing the end-to-end lifecycle of global software assets, software procurement processes, and supplier contracts at Thoughtworks. This role ensures cost efficiency, streamlined workflows, timely supplier payments, regulatory compliance, and seamless cross-functional collaboration across GITS, InfoSec, Finance, Accounts Payable, and Legal departments.

Key Responsibilities

Learn and work closely with Software Procurement Lead on below mention responsibilities:

1. Procurement Operations & Purchase Management

• End-to-End Workflow Optimisation: Direct and analyse the efficiency of software procurement processes, from request ingestion to inventory updating 

• Coupa Platform Management: Initiate supplier onboarding forms, monitor supplier statuses until active, and create/publish Purchase Orders (POs) and Virtual Contracts in Coupa

• Requisition Approvals: Act as the designated Global Procurement Approver and authorise high-value requisitions (e.g., JetBrains, LinkedIn Sales Navigator) on behalf of the Global Software Lead.

Manage Credit Card Spend: Manage monthly or annual subscriptions that are on credit card and submit weekly expense reports in Expensify; allocating cost accurately.Manage multiple domain registrars: Register and renew domains, working closely with LegalAWS account provisioning: Work closely with CloudOps team on provisioning / deprovisioning AWS accounts including management of login credentials

2. Vendor Relationship & Renewal Management

• Vendor Coordination: Manage direct communication with major global SaaS vendors (e.g., JetBrains, LinkedIn, Snowflake, Sisense, Pearson VUE) regarding quotes, order forms, and payment terms.

• Renewal Pipeline Tracking: Partner with external procurement platforms to monitor renewal deadlines, evaluate license needs, coordinate stakeholder feedback, and schedule retirements of legacy software.

3. Financial & Budget Governance

• Invoice & Payment Resolution: Partner closely with Accounts Payable (AP) to verify receipts, resolve billing discrepancies, split invoices manually, and escalate critical past-due accounts.

• Budgeting & Cost Allocation: Monitor license allocations and manage pay-as-you-go or credit-based models to optimize spend and ensure unused credits do not expire.

• Cost Distribution Mapping: Distribute software costs accurately among business units, regions (DEC/POH), and specific accounts or departments by aligning data from Jigsaw and other tools.

4. Software Entitlement & Compliance Management

• Software Asset Management (SAM): Track active software assets and license assignments via ServiceNow (SNOW). Requires close coordination with multiple teams.

• Risk & Regulatory Compliance: Collaborate with GITS, InfoSec, and regional legal leads to verify software compliance, evaluate export regulations (such as the Remote Access Security Act), and implement geographic usage restrictions.

Required Skills & Qualifications

Learn and build following skills (tools/applications and Soft skills:

• Procurement Platforms: High proficiency in Coupa Software, ServiceNow, Expensify  and Zendesk.

• Negotiation & Financial Acumen: S