Analyst, Bank Payments AR&I, Preventive Fraud (6 months contract)
ABOUT TIDE
At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting.
Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France.
Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love.
Tide facts:
- Tide is available for UK, Indian, German and French SMEs
- Over 2 million members across UK and India
- Over $300 million raised in funding
- Over 2,800 Tideans globally
- Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026
- We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg
WHAT WE ARE LOOKING FOR:
Here at Tide, we are looking for a driven Fraud Alert Review Analyst with a good understanding of all concepts of Fraud. We need a passionate and proactive individual, who will help ensure Tide is taking all relevant steps to detect and prevent all aspects of fraud.
This role is a key element of our Ongoing Monitoring team sitting within the first line of defence (1LOD). You’ll be responsible for ensuring we detect suspicious fraudulent activity, whilst providing great service to our members., You’ll do this through monitoring transactions and behaviours across our member base, whilst spotting and investigating potentially suspicious activity. We are looking for someone who is passionate about preventing fraud , who will help reduce risk to Tide, and let our members get back to doing what they love.
As an Analyst in Alert Review, Fraud you’ll be:
- Analysing transactions across a variety of payment types and products, looking for signs of Fraud
- Confident in calling out potential efficiencies in our tools and processes used for transaction analysis
- Confident in using a variety of tools to undertake different types of reviews and investigations, including open source investigation
- Managing your own case load to meet performance targets
- Consistently reaching the targets for Productivity and Quality
- Prepare clear and concise SAR (Suspicious Activity Report) narratives, ensuring regulatory and internal standards are met.
- Maintain thorough records of evidence, decision-making rationale, and case progression steps.
- Make recommendations for process improvements to prevent future occurrences of fraud
- Establish good relationships with various departments throughout Tide to ensure good operational synergy
- Analysing transactions across a variety of payment types and products, looking for signs of Fraud
- Treating Tide members fairly by taking responsibility to ensure that their needs are met
- Conducting phone calls if required when gathering information from our members
What makes you a great fit :
- You are willing to work in a flexible shift pattern in a 24/7 operational environment.
- 1 to 3 years of experience in a Transaction monitoring, Fraud risk related role in financial services
- A good eye for detail and are able to identify suspi
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