Product Designer

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

Toast is building a unified, enterprise-grade inventory platform that will power inventory for every Toast location, Restaurants and Retail alike. We are seeking a highly skilled, AI-native Product Designer to shape that experience: someone with a strong portfolio, a focus on exceptional UI design, and the hands-on ability to build working prototypes with AI tools like Replit, Magic Patterns, or Claude. This role involves designing for the unique needs of a diverse customer base, including restaurants, hybrid models, convenience stores, bottle shops, grocery stores, and beyond.

You will be the product designer for inventory platform capabilities built by our Chennai teams, working day to day with a Chennai-based product manager counterpart and reporting to Toast Retail's design leadership in the U.S. Together you will turn product strategy into experiences customers can trust with their stock, their costs, and their books.

Why This Role Matters

Inventory is where a store's money sits. When stock counts are wrong, invoices are keyed in by hand, or costs don't reach the accounting system, owners lose margin and hours they don't have. The workflows you design will decide how supplier data, invoices, stock, costs, and revenue move through Toast and into our customers' accounting platforms, and whether the people doing that work, often at the end of a long shift, feel in control or buried in it.

You will be Toast Retail's design presence in our Chennai office: the on-site design partner for its product and engineering teams, and part of Toast's wider design community, including product designers in Bangalore. Because this work spans regions and time zones, the role calls for strong autonomous design judgment: keeping local teams unblocked, making well-informed design and scope tradeoffs within the broader product vision, and bringing US-based design, product, and business stakeholders in when direction, customer impact, or strategic choices need broader alignment.

A day in the life (Responsibilities) 

• Own design for your product area: Take your work from early discovery through shipped UI, connecting each workflow to the broader inventory platform vision.
• Prototype with AI: Use AI prototyping tools such as Replit, Magic Patterns, or Claude to build working, interactive prototypes with realistic data, so ideas can be tested with customers and engineers before the team commits to them. Use AI across the rest of your practice too, from synthesizing research to exploring concepts, validating outputs carefully and modeling responsible, secure use of AI for the team.
• Design AI-first workflows: Identify where AI can materially reduce customer effort, such as reading invoices, normalizing supplier and item data, and recommending catalog and accounting mappings. Design just as carefully for when it is unsure: how customers review low-confidence results, correct mistakes, and come to trust the system.
• Engage directly with customers: Research with retail and restaurant operators, and with the internal teams who support them, to understand their inventory needs, and translate those insights into design direction and testable ideas.
• Make complex data feel simple: Turn supplier catalogs, mappings, sync status, and errors into experiences that are clear, forgiving, and fast, on desktop and in the hand.
• Collaborate early and often: Partner closely with product managers and engineers in Chennai and the U.S., sharing work early, communicating design rationale clearly, and helping the team make good decisions quickly.