Senior Manager, Accounts Payable
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
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Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
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See yourself at Twilio
Join the team as Twilio’s next Senior Manager, Accounts Payable
About the job
This position is needed as Twilio continues to grow rapidly. As the Senior Manager, Accounts Payable, you will oversee Twilio’s global Accounts Payable function, leading operational execution and process excellence across vendor disbursements, expense management, and AP support. Reporting directly to the Senior Director of International Accounting, you will play a critical role in scaling our finance operations, driving automation, ensuring compliance, and supporting both organic and inorganic growth.
Responsibilities
In this role, you’ll:
- Lead the daily operations of global Accounts Payable, vendor disbursements, expense management, and credit card reconciliations.
- Manage and mentor a high performing AP team, setting clear KPIs, performance benchmarks, and professional development plans.
- Oversee month-end close activities for AP, including sub-ledger to GL reconciliations, expense accruals, and balance sheet flux analysis.
- Standardize end-to-end Operating Procedures and keep detailed process documentation up to date across all entities.
- Coordinate all internal and external audit requirements, ensuring timely delivery of audit requests and PBC schedules.
- Partner with Procurement, FP&A, Legal, and Tax teams to optimize purchase-to-pay (P2P) workflows and vendor onboarding.
- Resolve complex vendor escalations and internal payment queries while maintaining strong cross-functional relationships.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If you haven't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
- Minimum of 12 years with at least 5 years in managing AP managers in a large US multinational.
- Bachelor's in Accounting/Finance and strong proficiency in enterprise ERPs (e.g., Oracle, Workday, Navan).
- Solid hands on knowledge of US operations, US GAAP, SOX controls, and multi-curr
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