Role Overview
We are looking for a Engineer (Regional Lead) – Field Applications to join our Field Engineering team supporting the on-site deployment, commissioning, and support of Autonomous Mobile Robot (AMR) systems at customer locations across north and west of India. In this role, you will handle a team of up to 10 members and look into installation, breakdown troubleshooting, and performance monitoring of deployed AMR platforms, working closely with internal technical teams and on-site operators.
This is a hands-on, travel-intensive role for someone who enjoys solving practical field problems, training operators on the ground, and keeping AMR systems running reliably in real industrial environments.
Responsibilities
- Install and commission AMR systems at customer sites, supporting initial setup, testing, and validation of operations.
- Attend breakdown calls and troubleshoot hardware, software, and operational issues on deployed systems.
- Coordinate with internal technical teams to diagnose and resolve field issues.
- Monitor AMR performance to ensure maximum utilization and uptime across sites.
- Train operators and supervisors on safe and effective AMR usage.
- Support adherence to SOPs and operational best practices at customer locations.
- Maintain field visit records, issue logs, and service documentation for each site.
- Travel to customer sites as required to support deployment and service needs.
Qualifications
- Diploma in Robotics/ Mechatronics Engineering or a related discipline - 5 years of relevant experience – immediate joiners only.
- Basic understanding of mechatronics systems and electrical, mechanical, and control fundamentals.
- Familiarity with sensors, motors, and automation concepts used in AMR platforms.
- Basic exposure to Python, C++, and Ubuntu OS terminal commands.
- Ability to troubleshoot hardware, software, and operational issues under guidance.
- Willingness to travel extensively for site deployment and service support.
- Good communication skills for operator interaction and training, with a strong learning attitude.