Product Modernization - ACC+AJO Migration - Senior Technical Consultant
Who We Are
VML is a global creative company that combines brand experience, customer experience, and commerce to create connected brands that drive growth. Guided by a Human First philosophy, VML is known for its innovative work for brands and consistently ranks among the world’s leading creative companies, including the WARC Creative 100. VML’s global network spans 55+ markets with principal offices in Buenos Aires, Kansas City, London, New York, São Paulo, Shanghai and Singapore.
VML is part of WPP, the trusted growth partner for the world's leading brands. Powered by exceptional talent and our agentic marketing platform WPP Open, WPP unites cutting-edge media intelligence and data solutions, creativity, production, enterprise solutions and expert strategic counsel.
For more information, please visit www.vml.com and follow along on LinkedIn #WeAreVML.
The opportunity
We seek Senior Consultants and Architects with deep, hands-on expertise in Adobe Campaign Classic (ACC), Adobe Campaign Standard (ACS), Adobe Experience Platform (AEP), and Adobe Journey Optimizer (AJO) to help enterprise customers modernize campaign and customer-journey programs. The role leads discovery, current-state assessment, target-state architecture, implementation, integration, testing, coexistence, cutover, and enablement. You will understand how customers use ACC or ACS today, identify use cases suited to AJO, and redesign them for AEP and AJO. Some functionality must be rebuilt, redesigned, retained, or handled through an integration or alternative solution. Candidates must explain product boundaries, assess feature and use-case fit, surface gaps early, and set realistic customer expectations. In AJO, a migrated use case lands on AJO Journeys (profile-centric, event-driven orchestration on AEP Real-Time Customer Profile) or AJO Orchestrated Campaigns (campaign-centric, batch, multi-step workflows on the AEP relational data store). Candidates must design and build on both, and recommend the right path per use case.
What you’ll be doing
- Assess and plan
· Lead discovery workshops with marketing, campaign operations, data, architecture, security, mobile, and IT stakeholders.
· Inventory the Campaign estate: use cases (batch, scheduled, transactional, event-triggered, real-time); assets (campaigns, workflows, audiences, deliveries, templates, content blocks, personalization, typologies, suppression rules, reporting); data (schemas and extensions, custom resources, relational data, targeting dimensions, identifiers, consent, opt-out, quarantine, bounce, engagement history); and infrastructure (on-premises or Managed Services hosting, network access, firewalls, file transfer, decommissioning needs).
· Reverse-engineer custom logic and document the business rules: technical and marketing workflows (query, enrichment, split, deduplication, reconciliation, update data, JavaScript code activities), custom JavaScript, JSSP, SOAP/JS API calls, SQL functions, stored procedures, custom relational structures, typology rules, input forms, web applications, landing pages, subscriptions, Message Cen
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