Who We Are
VML is a global creative company that combines brand experience, customer experience, and commerce to create connected brands that drive growth. Guided by a Human First philosophy, VML is known for its innovative work for brands and consistently ranks among the world’s leading creative companies, including the WARC Creative 100. VML’s global network spans 55+ markets with principal offices in Buenos Aires, Kansas City, London, New York, São Paulo, Shanghai and Singapore.
VML is part of WPP, the trusted growth partner for the world's leading brands. Powered by exceptional talent and our agentic marketing platform WPP Open, WPP unites cutting-edge media intelligence and data solutions, creativity, production, enterprise solutions and expert strategic counsel.
For more information, please visit www.vml.com and follow along on LinkedIn #WeAreVML.
The opportunity
Workfront Consultant is primarily responsible for ensuring the success of Workfront customers by efficiently assessing, designing, implementing and configuring work management solutions using the Workfront platform.
This role requires a hands-on technical, results-oriented practitioner with a deep business process and integration consultative focus. In addition to implementation consulting expertise, this role requires a guiding approach that increases solution adoption, adds business value, and ultimately optimizes the implementation process to enhance the client experience, increasing satisfaction and retention.
What you’ll be doing
• Deliver reliable, enterprise-grade integrations and facilitate other technical interactions during the customer journey
• Lead technical discussions with customers throughout project delivery
• Partner with Pre-Sales Architects, Consulting Delivery Managers, Implementation Consultants and Project Managers to design and implement integrated solutions for the customer
• Oversee technical development and follow standard operating procedure documentation to support technical delivery and integrations with 3rd party software
• Troubleshoot technical issues by confirming the validity of the problem and providing proven solutions
• Provide post-deployment technical support for issues related to customer integrations
• To assess integration needs/requirements, identify solutions, describe the integration process and capabilities, both during pre-sales and post-sales stages of the customer journey.
• Developing the integration solution (program coding, IPaaS orchestration, ETL configuration, etc.) and identifying necessary Workfront configuration to support the integration approach..
What we want from you
• Bachelor’s degree 8+ years overall experience in Software development
• 5+ years of experience in client facing integration and/or implementation work (integration, software development, networking, operations, etc.)
• Proficient with Workfront Fusion or Dell Boomi or equivalent Integration Platform as a
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