Regional Operations Manager

About WPP Media 

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com 

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: 

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity. 
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. 
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. 

About the role:

We are searching for a talented and enthusiastic individual to join our OpenDoor team as an APAC Operations Manager. This is a full-time position based in India. This role plays a crucial part in supporting WPP's mission to deliver consistency, delivery excellence, and best-in-class service for Amazon in every country across its diverse businesses.

Responsiblities:

The APAC Operations Manager will primarily lead the delivery of operational programs and processes related to platform, commercial/financial, and people functions. This vital role will work closely with the APAC Operations Director and Global Operations Lead to ensure OpenDoor is run efficiently and effectively and is commercially compliant. This also involves establishing processes and ways of working with internal stakeholders to deliver best practice in operations management.

Areas of focus include:

Financial Operations

• Ensure delivery of our key financial operations metrics related to media campaigns, driving improvements in financial health, controls, accuracy, and process compliance across all markets.
• Deliver consistent adoption of global standards, controls, and SOX requirements across APAC.

Process & Continuous Improvement

• Deliver the regional operational improvement roadmap, working with the APAC Operations Director to identify opportunities to simplify, standardise, automate, and scale operational processes.
• Ensure operational processes remain fit for purpose and aligned to evolving business and client requirements.
• Collaborate with regional and locale stakeholders to identify complex operational challenges requiring structural or process change.

Operational Excellence

• Monitor operational performance measures across APAC, including financial compliance, workflow adoption, bonus performance, and operational service quality.
• Participate in regional o