Lead, Enterprise Learning Operations & Product Readiness
Zafin is an AI platform company helping regulated institutions modernize how critical work is designed, governed, and delivered. Our technology enables organizations to move faster while maintaining the governance, accountability, and control required in highly regulated environments.
Our portfolio includes Zafin AIOS, an agent orchestration platform for governed AI work; the Zafin Banking Platform, which helps banks modernize product, pricing, offers, billing, loyalty, and relationship management; and Zafin IO, an integration platform that connects data, systems, and workflows across complex enterprise environments.
Headquartered in Toronto, Canada, Zafin partners with leading financial institutions across North America, Europe, the Middle East, Africa, and Asia-Pacific. As AI transforms the future of financial services, we're building the platforms that help regulated organizations adopt AI responsibly and at scale.
Role Title: Lead – Enterprise Learning Operations & Product Readiness
Location: Trivandrum, India
Function: Enterprise Operations- Learning
Role Purpose
Zafin is strengthening its Enterprise Learning function to support a fast-scaling, product-led, SaaS and AI-enabled banking technology organization. As we grow, Learning must move beyond training coordination and become a business readiness engine that helps employees understand Zafin’s platform, products, implementation context, client expectations and evolving AI-enabled ways of working.
The Lead – Enterprise Learning Operations & Product Readiness will be responsible for bringing operational discipline, execution rigour and measurable impact to Zafin’s learning agenda. This role will own the learning operating rhythm, LMS governance, product learning deployment, onboarding readiness, stakeholder coordination and learning adoption dashboards.
The ideal candidate is not just a training coordinator or LMS administrator. We are looking for a structured, execution-oriented learning professional who can translate business priorities into practical learning programs, drive follow-through across teams, and ensure that learning initiatives result in visible readiness and adoption.
Key Responsibilities
Learning Operations & Governance
Own the day-to-day operating rhythm of the Enterprise Learning function, including calendars, trackers, dashboards, action logs, stakeholder follow-ups and monthly reporting. Ensure learning initiatives move from idea to execution with clear owners, timelines and measurable outcomes.
LMS Ownership & Learning Hub Management
Manage the LMS and Learning Hub as active business platforms, not passive content repositories. Ensure learning paths, modules, user journeys, completion tracking, reports and content hygiene are maintained with discipline.
Product & Platform Learning Readiness
Work closely with Product, Customer Enablement, Technology and SMEs to convert Zafin product knowledge into structured learning journeys. Support capability maps, product learning modules, release-linked learning, role-based readiness paths and deployment learning assets.
New Hire & Role-Based Learning
Strengthen onboarding and role-based learning for new joiners across India and global teams. Ensure new employees, especially in Customer Enablement, Product, Technology and Delivery roles, have clear learning paths and early readiness milestones.
Release-Linked Learning Execution
Build and manage a repeatable learning deployment framework for product releases and capability updates. Ensure relevant teams receive timely, contextual l
More roles at Zafin
See Zafin & thousands more on the map
Every tech & IT company hiring across India — with AI match scores — on one live map.
Open the map →