Product Manager II

About Zeta
Build the future of banking.
Zeta is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences.
Our impact runs at real-world scale. Today, over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts across India, the US, EMEA, and Asia. Backed by SoftBank Vision Fund, Mastercard, and other reputed strategic investors, we reached a valuation of $2 billion in 2025.
Our focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:
1. Tachyon, our cloud-native banking stack built for population-scale systems
2. Cipher, our unified authentication platform for secure, high-volume banking environments
3. Digital Credit as a Service, enabling banks to launch credit lines on UPI
4. Elena, our intelligent and conversational AI platform for banking
5. Pixel, India’s first digital-native credit card, launched in partnership with HDFC Bank, for whom we also revamped their PayZapp mobile app: Winner of the Celent Model Bank Award for Payments Innovation 2024
6. Sparrow, the leading card experience for non-prime cardholders in the US…and more across cards, payments, lending, and core banking.
We are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as a Great Place to Work.
If you want to build cutting-edge banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your playground.
If you would like to learn more about how we have grown and evolved over the years, watch our journey here. You can also explore our website and follow us on LinkedIn, Instagram,YouTube, and X.
 
About the Product
Zeta is building a new consumer banking product for the US market. The focus is learning fast which features drive adoption, engagement and retention — and building them well.
 
About the Role
You'll help grow the product through a steady cadence of experiments and feature launches. Each PM owns a business-outcome metric for one area of the product, and the roadmap that moves it. Example areas: onboarding and activation, engagement and retention, revenue, and trust and risk.
We need a hustler. The work will feel like a very early-stage startup: ambiguous problems, incomplete information, shifting priorities and no playbook. You'll bring structure to the chaos: find the answers, make the calls and get things shipped.
We expect PMs to use AI tools across the lifecycle — research, specs, prototyping, analysis — to keep iteration cycles short. PMs here go deep on how things are built, so hands-on software development experience is mandatory.

Responsibilities: 1. Own a metric Own a business-outcome metric for your area, plus the guardrail metrics it must not trade away. Keep a ranked backlog of experiments and features, prioritised by expected impact (RICE, ICE or similar). 2. Run experiments Write each bet as a hypothesis with a primary metric, guardrails and a decision rule, all set before launch. Match the method to the traffic: A/B tests and holdouts at scale; fake doors, usability tests and cohort analysis at low volume. Size tests properly, report null and negative results as plainly as w