Associate Analyst, Business Development Operations
Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange™️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform.
We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler.
We are looking for an Associate Analyst, Business Development Operations to join our team. This is a Hybrid, Bangalore role, reporting to the Manager, Business Development Operations in the Business Development department. As an expert in Salesforce and data analytics, you will transform complex data into strategic insights that drive sales growth, partner engagement, and operational excellence across our global Business Development organization.
What you’ll do (Role Expectations)
- Create and enhance Salesforce reports and dashboards to monitor business performance and surface actionable insights
- Own end-to-end delivery of ad-hoc analytics and account mapping requests from the Business Development team, from scoping through insights delivery
- Perform ad-hoc, weekly, monthly, and quarterly analytics to support Business Development organizational needs
- Plan, manage, and deliver operational programs that improve engagement and effectiveness with Technology Partners
- Serve as analytical backbone for the US-based Business Development team while collaborating with India-based Business Intelligence, Sales Operations, Marketing Operations, and other cross-functional teams
Who You Are (Success Profile)
- You thrive in ambiguity, comfortably building the path forward in a dynamic environment and seeing uncertainty as an opportunity to construct meaningful solutions.
- You act like an owner with a strong bias for action, operating with integrity and seamlessly navigating between high-level strategy and hands-on execution to break down complex goals into deliverable milestones.
- You are a structured problem-solver who tackles complex challenges with analytical rigor, defining success criteria, anticipating risks, and adapting plans to deliver high-impact outcomes.
- You are a high-trust collaborator who excels at aligning cross-functional, global teams through transparent communication and constructive feedback to clear blockers and maintain momentum.
- You are a continuous learner with a growth mindset, proactively seeking feedback and development opportunities to expand your capabilities and elevate team performance.
What We’re Looking for (Minimum Qualifications)
- Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain
- Engineering or MBA degree, with 2+ years of relevant sales or business operations experience in the software industry
- Demonstrated capability to interpret and translate requirements and goals into a structured analytical approach and methodology
- Technical proficiency with daily, exper
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