About Zscaler
Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability.
We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.
Role
We are looking for a Quote Support Advisor-Americas to join our team. This is a Costa Rica-based role with hybrid flexibility to accommodate team and manager needs, reporting to the Quote Support Manager-Americas in the Deal Desk Operations team department. Working collaboratively with Go-To-Market teams, the Quote Support Advisor supports Sales by ensuring appropriate quote structure and providing guidance with a focus on financial and revenue compliance. Our ideal candidate is a high-energy, team-first, value-add business partner who thrives in a fast-paced, ever-changing environment.
What you’ll do (Role Expectations)
Be a ‘Subject Matter Expert’ on Salesforce CPQ, quote and deal process
Collaborate with Deal Desk, Legal, Finance, Product, Pricing, and Sales to drive deal accuracy and efficiency through sales process
Assist and guide Sales on sku/product configuration, quote structuring, standard corporate, financial, and sales policies
Cultivate internal relationships at all levels of your coverage
User acceptance testing when new quote processes and/or system functionality are implemented
Who You Are (Success Profile)
You thrive in ambiguity. You're comfor
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