Application Support Engineer

Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : Microsoft SQL Server Administration

Good to have skills : NA

Minimum 5 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

As an Application Support Engineer, a typical day involves acting as a software detective by proactively identifying and resolving issues across various components of essential business systems. This role requires a dynamic approach to troubleshooting, ensuring the smooth operation of critical applications. The professional collaborates with different teams to maintain system stability and performance, while continuously monitoring and analyzing system behavior to prevent potential disruptions. The work environment is fast-paced and requires adaptability to handle multiple challenges that arise within complex software ecosystems.

Roles & Responsibilities:

• Expected to be an SME, collaborate and manage the team to perform.
• Responsible for team decisions.
• Engage with multiple teams and contribute on key decisions.
• Provide solutions to problems for their immediate team and across multiple teams.
• Lead efforts to improve system reliability and optimize support processes.
• Mentor junior team members to enhance their technical and problem-solving skills.
  
  

Professional & Technical Skills:

• Must To Have Skills: Proficiency in Microsoft SQL Server Administration.
• Strong knowledge of database performance tuning and optimization techniques.
• Experience in managing database security, backup, and recovery strategies.
• Ability to troubleshoot complex database issues and provide effective solutions.
• Familiarity with monitoring tools and automation scripts to maintain database health.
  
  

Additional Information:

• The candidate should have minimum 5 years of experience in Microsoft SQL Server Administration.
• This position is based at our Bengaluru office.
• A 15 years full time education is required.