Business Process Architect

Project Role : Business Process Architect

Project Role Description : Analyze and design new business processes to create the documentation that guides the implementation of new processes and technologies. Partner with the business to define product requirements and use cases to meet process and functional requirements. Participate in user and task analysis to represent business needs.

Must have skills : Business Process IT Alignment

Good to have skills : NA

Minimum 12 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

The IT Business Partner serves as a strategic liaison between business priorities and technology delivery, ensuring alignment, transparency, and measurable outcomes. Each ELT member is supported by an IT Business Partner who translates business needs into actionable technology initiatives, providing visibility into progress, value, and risk while enabling informed-decision making.

What This Role Supports

Provides end-to-end visibility coordination across the Demand - Decisions - Delivery - Value lifecycle, ensuring transparency at every stage.

Translate business needs into clear outcomes, business cases, and prioritized work

Ensures initiatives align to enterprise standards, available platforms, and the strategic priorities in partnership with Architecture

Provide visibility into small, medium, and large work efforts, showing where each item is within the lifecycle

Support value realization by connecting delivery outcomes to business impact

Partner with IT Finance on investment visibility, funding alignment, and ROI tracking

Apply an AI-first lens in partnership with the AI Hub to improve intake, prioritization, and decision-making while ensuring business requests are evaluated through an AI-first approach

Key Responsibilities

Partner with business stakeholders to understand priorities, pain points, and opportunities for growth and efficiency

Facilitate demand intake and support prioritization discussions, surfacing dependencies, risks, and trade-offs

Enable informed decision-making by providing clear visibility into status, risk, and progress

Engage with delivery teams to stay connected to execution, help remove blockers, and ensure alignment to intended outcomes

Support structured communication cadences (business reviews, portfolio reporting, escalations)

Collaborate with vendor management and procurement as needed to support solution evaluation

Accountability Boundary - Alignment & Delivery Partnership

Activity - IT Business Partner

Demand intake & prioritization : Responsible - Facilitates and coordinates

Business case & value framing: Responsible - Supports

Sequencing & trade-offs: Responsible - Facilitates with stakeholders

Delivery execution & sprints: Informed - Engaged for alignment and visibility

Blocker removal in delivery: Consults - Escalates and coordinates support

Progress transparency to business: Responsible – Provides business-facing view

Architecture alignment: Accountable – Ensures alignment to standards

Value realization & outcomes: Responsible – Tracks outcomes vs. expectations

Stakeholder communication: Responsible – Leads Communication

Resource allocation & capacity: Consulted - Surfaces constraints

Core Capabilities:

Capability: Summary

Business Acumen: Translates business needs into value-driven technology outcomes

Stakeholder Engagement: Builds and maintains strong relationships across business and IT

Prioritization & Coordination: Facilitates prioritization and sequencing decisions

Communication & Influence: Clearly communicates status, risks, and outcomes to stakeholders

Delivery Awareness: Maintains visibility into delivery progress and engages as needed

AI & Data Literacy: Leverages AI-enabled tools to improve intake and decision-making

Architecture Awareness: Understands enterprise platforms and aligns work accordingly

Value Realization: Connects delivery outputs to business outcomes

Financial Awareness: Partners on funding alignment and cost transparency

Vendor Awareness: Support solutions evaluation and vendor considerations

Qualifications

Required:

12 - 15 years of experience in IT, product, or business relationship management

Experience supporting business stakeholders and technology delivery initiatives

Experience with business case development, prioritization, and/or portfolio coordination

Strong communication and stakeholder engagement skills

Bachelor s degree or equivalent experience

Preferred:

BRM certification (BRMP/CBRM) PMP, PgMP, or Agile certifications

Experience with AI-enabled tools or data-driven decision making

Background in SaaS, enterprise software, or tax technology