SRE - Availability

Job summary

We are seeking a highly skilled Observability & Incident Response Site Reliability Engineer (SRE) to own incident management practices across all production systems. In this role, you will be the subject matter expert for monitoring, alerting, tracing, and logging and lead incident response efforts. You will work at the intersection of product engineering, platform, and security teams to ensure our systems are observable, resilient, and compliant with SLA/SLO commitments.

What you will do

• Excellent knowledge on Kubernetes clusters and container workloads for production reliability.  
• Triages and presentation on monthly downtime/uptime, metrics and report to higher management.  
• Good command on JIRA service management.  
• Administer and optimize CI/CD pipelines to support safe, fast, and frequent deployments, repeated manual tasks (Harness, GitHub Actions, etc.)
• Act as the primary Incident Manager for high priority production incidents — coordinating swift resolution across engineering, infrastructure, and business teams.  
• Own and continuously improve incident response runbooks, escalation matrices, and on call schedules.  
• Drive root cause analysis for all major incidents — ensuring root cause analysis, action item tracking, and long-term resolution/fix.  
• Reduce Mean Time to Detect (MTTD) and Mean Time to Recover (MTTR) through proactive alerting and automated remediation.  

• More roles at DigiCert

  Application Security EngineerBangaloreSenior Finance AnalystIndiaService Desk TechnicianIndiaSoftware EngineerBangaloreTechnical Support EngineerIndia

  See DigiCert & thousands more on the map

  Every tech & IT company hiring across India — with AI match scores — on one live map.

  Open the map →