Program Manager - Operations

Overview: Dozee Health AI is a pioneer in Contactless Remote Patient Monitoring (RPM), proven to drive transformation at scale. Headquartered in Bengaluru, India, Dozee has emerged as India’s no. 1 RPM Company. 
We are seeking visionary individuals to help us in this very exciting  journey. As a part of our dynamic team, you’ll have the opportunity to collaborate with top healthcare providers in the country, applying AI-powered RPM solutions to tackle some of the most pressing challenges in healthcare - enhancing staff efficiency, improving patient outcomes, and pioneering the next generation of care models.

We are looking for a Program Manager to own and drive high-priority business and operational initiatives for Dozee India Business. This is a high-ownership role where you will take projects from problem definition to execution and scale.
The role requires someone who is comfortable working with ambiguity, figuring out unknowns, coordinating across teams, and adapting the approach based on learnings.
Key Responsibilities:
Own projects end-to-end — from defining the problem and approach to execution and measurable outcomes
Build processes and solutions from scratch where there is no existing playbook
Coordinate with cross-functional teams including Sales, Operations, Customer Success, Product, Technology and Finance
Identify bottlenecks, solve problems and pivot quickly based on data and feedback
Identify opportunities for automation and process improvement and drive their implementation
Build dashboards, trackers and operating mechanisms to improve visibility and execution
Track key metrics and regularly communicate progress, risks and outcomes to leadership
Distributor Channel Management: Build and operationalize processes, tracking mechanisms and performance dashboards for Dozee's distributor network.
Digital Outreach Automation: Design and automate client outreach journeys, including segmentation, communication workflows, follow-ups and performance tracking.
Other projects may span business operations, customer success, sales, automation and strategic initiatives.
What We’re Looking For:
 
Graduate from a Tier-1 college/institute
2–6 years of experience in program management, consulting, strategy & operations, business operations, product operations or similar roles
Experience executing projects from scratch and handling ambiguous problem statements
Strong problem-solving and analytical skills
Strong cross-functional stakeholder management skills
Hands-on experience with automation, AI, no-code/low-code tools or process improvement
Strong ownership, execution orientation and ability to work independently
Excellent communication and ability to manage multiple priorities

Vision & Mission
Save Million lives with Health AI
 
Dozee is India’s leading AI-Powered contactless Remote Patient Monitoring (RPM) and Early Warning System (EWS). A solution that continuously monitors patients and provides early warnings of clinical deterioration, enabling timely interventions and enhancing patient safety in hospitals, nursing facilities and patient homes. A "Made in India for the World" solution, Dozee has pioneered the world’s first non-contact blood pressure monitoring system. Trusted by leading healthcare providers in India, the USA, and Africa, Dozee is transforming patient safety and care by enhancing outcomes and reducing costs.
 
Dozee is adopted by 300+ hospitals and monitors 16000+ beds across 4 countries. Dozee has monitored over 1 Mn Patients, Delivered 35000+ Life Saving Alerts and Saved 10 Mn+ Nursing Hours. 
 
Videos
- Science Behind Dozee : Ballistocardiography & Artificial Intelligence
- 100 Dozee deliver 144 life saving alerts and INR 2.7 Cr of saving - Sattva Study
- Dozee saves life of a mother at home
- Leading Healthcare Game changers work with DozeeI
- Introducing Dozee VS
- Dozee Shravan - A clinical grade RPM service
 
Dozee in News:
Bloomberg - Oct 21, 2024
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