Senior Software Engineer - Mobile (Android)

Impact you can create At Freshworks, we are redefining the Employee Experience (EX) landscape. As a Senior Android Engineer for Freshservice , you won't just build features; you will architect the mobile ecosystem that empowers millions of IT professionals, field engineers, and employees worldwide to work seamlessly anytime, anywhere. By joining our dynamic mobile team, you will: Transform the Modern Workplace: Directly shape the Freshservice mobile app, turning complex IT Service Management (ITSM) and Enterprise Service Management (ESM) workflows into intuitive, high-performance mobile experiences. Scale Global Enterprise Infrastructure: Drive mobile innovation for an ecosystem serving thousands of global enterprises, ensuring elite performance, stability, and security at scale. Champion Cross-Functional Synergy: Act as a critical bridge between Mobile, Web, Backend, and Product design teams, breaking down silos to deliver unified, end-to-end user journeys. Drive Technological Evolution: Use your learning agility to pilot and adopt emerging mobile technologies (like Jetpack Compose and Kotlin Flow), keeping our tech stack cutting-edge and highly adaptable to market shifts. R&R (Roles & Responsibilities) End-to-End Feature Ownership: Lead the full mobile development lifecycle for Freshservice modules—from analyzing complex enterprise requirements and defining technical design to implementation, testing, and deployment. Cross-Functional Collaboration: Partner closely with Product Managers, UX Designers, and Backend Engineers to co-create scalable API contracts and frictionless mobile workflows. Code Craftsmanship & Optimization: Write clean, reusable, and efficient code in Kotlin and Java. Continuously refactor and modernize the legacy codebase to improve maintainability and performance. Architectural & Quality Governance: Enforce Clean Architecture, SOLID principles, and rigorous code reviews to elevate team standards and minimize technical debt. Robust Enterprise Testing: Guarantee mission-critical app reliability by writing comprehensive unit and integration tests that cover edge cases, performance bottlenecks, and enterprise security vulnerabilities. Agile DevOps & Release Management: Manage and continuously optimize our mobile CI/CD pipelines, automated testing suites, and Play Store release processes to ensure rapid, stable deployment cycles. Production Health Monitoring: Proactively monitor, triage, and resolve production bugs, ANRs, and crashes using observability tools to guarantee maximum app uptime. Mentorship & Knowledge Sharing: Mentor junior peers, lead technical brainstorming sessions, and foster a culture of continuous learning and adaptability within the mobile team

Skills Learning Agility & Continuous Growth: A proven ability to quickly learn, adapt to, and implement new technologies, architectures, or languages (such as exposure to GoLang in mobile environments or advanced reactive programming). Cross-Functional Communication: Exceptional interpersonal skills with a track record of collaborating effectively across diverse engineering and product organizations. Core Android Mastery: Deep expertise in Kotlin, Java, and the Android SDK, alongside strong proficiency in modern tools like Jetpack Compose and Kotlin Flow. Architectural Rigor: Mastery of Android Architecture components (MVVM, Clean Architecture), Design Patterns, SOLID principles, and Dependency Injection frameworks (Dagger/Hilt). Data & Networking Fluidity: Proficient with local data management (Room, SQLite), multithreading (Coroutines), and enterprise-grade networking stacks (Retrofit, OkHttp). Analytical Problem-Solving: Sharp diagnostics skills for profiling memory usage, debugging complex concurrency issues, and eliminating app crashes/ANRs. Qualifications Professional Experience: 4 to 6 years of dedicated experience in native Android application development. Domain Expertise: Prior experience building, scaling, or maintaining high-transaction