Workday Functional and Optimization Consultant

Responsibilities :

A day in the life of an Infoscion

As part of the Infosys consulting team, your primary role would be to get to the heart of customer issues, diagnose problem areas, design innovative solutions and facilitate deployment resulting in client delight.

You will develop a proposal by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise.

You will plan the activities of configuration, configure the product as per the design, conduct conference room pilots and will assist in resolving any queries related to requirements and solution design

You will conduct solution/product demonstrations, POC/Proof of Technology workshops and prepare effort estimates which suit the customer budgetary requirements and are in line with organization's financial guidelines

Actively lead small projects and contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!

Additional Responsibilities:

Ability to work with clients to identify business challenges and contribute to client deliverables by refining, analyzing, and structuring relevant data

Awareness of latest technologies and trends

Logical thinking and problem solving skills along with an ability to collaborate

Ability to assess the current processes, identify improvement areas and suggest the technology solutions

One or two industry domain knowledge

Technical and Professional Requirements:

Serve as the functional lead for Workday, overseeing configuration, business processes, and cross-functional design

Develop and execute a Workday optimization roadmap focused on usability, process efficiency, and adoption

Partner with CoE HR Systems Head, HR leadership and CoEs in the execution of Workday roadmap strategy

Establish and manage Workday governance processes for enhancement prioritization and change control

Oversee configuration, testing, and deployment of updates across Workday modules (e.g., HCM, Compensation, Talent, Absence, Time Tracking, Recruiting)

Identify system pain points, inefficiencies, and process gaps - and lead optimization initiatives to resolve them

Maintain up-to-date documentation of system configurations, workflows, and functional designs

Ensure that configuration decisions adhere to internal controls, audit standards, and security requirements

Drive continuous improvement initiatives through regular health checks, release analysis, and stakeholder feedback

Evaluate new Workday features released biannually, recommending adoption plans and change impact

Partner with process owners to simplify workflows, reduce manual effort, and increase automation through Workday capabilities

Champion a Workday-first mindset across HR and business functions

Perform regular Survey in the organization to get constant feedback on workday Adoption

Collaborate with HR, Payroll, Finance, and IT to understand business needs and translate them into scalable Workday solutions

Serve as an escalation point for Workday-related issues, providing expert-level functional support and troubleshooting

Proven expertise across multiple Workday modules (e.g., Core HCM, Compensation, Absence, Time Tracking, Talent, Recruiting)

Experience leading Workday optimization or enhancement projects in a corporate or global environment

Strong understanding of HR processes, data governance, and system interdependencies

Workday certification(s) in one or more modules (Core HCM, Compensation, Reporting, etc.)

Experience with Workday reporting tools (Advanced, Composite, Matrix, or Dashboards)

Familiarity with Workday integrations and system architecture

Experience in global Workday environments or with Workday release management

Lean, Agile, or continuous improvement methodology certification (e.g., Six Sigma, PMP) is a plus