Senior Research Analyst

About the Role The Analytical Resource Center (ARC) is NIQ's analytics hub based in Mumbai, partnering with client-facing teams across global markets to deliver high-quality research support and actionable business insights. The Task Specialist will play a critical role in supporting the APAC client service team by leading analyst / associate development, ensuring delivery excellence, and maintaining high standards of quality and accuracy across research projects / tasks. This role combines people leadership, stakeholder management, and research expertise to drive operational effectiveness and team growth. Working Hours: 9:00 AM – 6:00 PM or 10:00 AM – 7:00 PM IST Key Responsibilities: A) Training, Coaching, and Quality Assurance Train and onboard new analysts / associates on NIQ & BASES proprietary tools, techniques and best practices. Asses technical capability gaps and facilitate targeted learning and development initiatives. Provide ongoing coaching and guidance to team members throughout the project lifecycle and ad-hoc tasks to ensure successful execution and timely delivery. Review project / task deliverables with a strong focus on detail and error-free execution to ensure accuracy, quality, and compliance with established standards. B) People Management: Team and Stakeholder Management Monitor work progress and ensure adherence to agreed internal / external deadlines and service expectations. Developing team members to take on next level responsibilities. Build strong partnerships with client service stakeholders and foster effective collaboration across functions. Manage multiple priorities effectively within a dynamic and fast-paced environment. Collaborate with Client Services, Tabulation, BASES Product Support, and other cross-functional teams to ensure seamless project delivery. Maintain clear documentation, organized project records, and quality-control processes. Identify potential project risks or challenges and proactively resolve or escalate them when required. Develop and retain talent through effective performance management, recognition of high performers and doing timely interventions on low performers.

Postgraduate degree with a specialization in Marketing or a related field. 2 to 3 years of experience in market research, analytics, or a related field. (NIQ / ARC BASES Experience is preferred) Proven experience managing and coaching team members through consistent structured feedback and professional development. Good understanding of market research methodologies and industry practices. Advanced Proficiency in Microsoft Office, particularly Excel and PowerPoint. Excellent written and verbal communication skills in English. Key Competencies High attention to detail and commitment to quality. Strong organizational, interpersonal and time-management skills. Demonstrated accountability, ownership, and execution focus. Positive mindset with a continuous learning orientation. Ability to work independently while collaborating effectively across teams. Professional, client-focused, and solution-oriented approach.

A LITTLE BIT ABOUT YOU A strong mentor and coach who can motivate teams, drive engagement, ensure process excellence, and develop associates / analysts into high-performing contributors to take on next level responsibilities. Success in this role requires balancing operational rigor with talent development, while consistently delivering high-quality research support to stakeholders across the APAC market. Our Benefits Flexible working environment Volunteer time off LinkedIn Learning Employee-Assistance-Program (EAP) NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria