Technical Project Manager

Job Summary We are looking for a hands-on, high-ownership Technical Project Manager (TPM) to drive end-to-end project execution and delivery across complex platform and partner integration initiatives at PhonePe. In this role, you will bridge the gap between business vision, engineering execution, and external ecosystem partners. You will own complex cross-functional execution, institute project delivery governance, and leverage technical depth to ensure predictable, high-quality, and scalable platform deployments. Roles & Responsibilities 1. Project Planning & Execution End-to-End Planning: Independently create and maintain end-to-end project plans for multiple concurrent projects. Define clear project-specific KPIs, map complex cross-team dependencies, and construct comprehensive risk-mitigation strategies. Execution & Momentum: Drive the execution of multiple concurrent workstreams, proactively filtering daily noise to keep engineering and product teams focused on high-value milestones. Dependency & Blocker Resolution: Actively identify cross-system dependencies and lead the resolution of complex, multi-team execution bottlenecks. 2. SDLC & Project Governance Process Ownership & Auditability: Own and audit the end-to-end delivery process across the SDLC. Ensure JIRA workflows, Confluence documentation, and BRD/FRD-to-deployment linkages are fully traceable and seamless. Quality & Release Readiness: Independently manage release readiness, ensuring all business and technical acceptance criteria are verified prior to deployment. Tooling Excellence: Act as a custodian of project management tooling (JIRA/Confluence), maintaining data hygiene and enforcing standardized sprint rituals. 3. Technical Acumen & Process Automation System Integration: Connect the dots across complex systems, understanding how internal platforms interact with external third-party vendors and partners via APIs, SDKs, and data pipelines. Technical Metrics: Monitor and act on core tech metrics (e.g., API latency, error rates, state-machine transitions, integration bottlenecks). Process Automation: Proactively identify manual, repetitive operational tasks and suggest engineering or tooling solutions to automate them, improving project predictability and efficiency. 4. Domain & Business Logic Execution Functional Ownership: Quickly grasp complex domain logic (e.g., transaction lifecycles, state transitions, regulatory mandates, partner onboarding rules) to ensure technical solutions align with business needs. Risk & Edge Case Identification: Review technical designs and flows to flag domain-specific edge cases, ensuring business rules and complex logic are accurately implemented before rollouts. 5. Stakeholder Management & Communication Tailored Communication: Adapt written and verbal updates effortlessly based on the audience—speaking "Tech" to developers, "Business" to strategy leads, and synthesized updates to Product. Partner Alignment: Independently lead external vendor/partner syncs and internal reviews, ensuring complex technical dependencies and business requirements are clearly negotiated and aligned. Conflict Resolution: Resolve cross-functional disagreements by presenting data-backed trade-offs between speed-to-market, scope, and technical rigor. 6. Mentorship & Team Growth Mentorship & Hiring: Actively participate in interviewing and evaluating candidates. Mentor junior project managers on project management frameworks and help balance workload distribution across projects. Mandatory Qualifications & Skill Set Experience: 4+ years of core Technical Project Management / Software Delivery experience in fast-paced product-tech companies. Agile & SDLC Expertise: Mastery of core project management practices, JIRA/Confluence administration, and managing multi-sprint deployment workflows. Technical Depth: Demonstrated ability to read architecture flows, API specs, and state diagrams to diagnose integration bottlenecks or data flow issues. Domain Adaptabi