SO_IT_DevOps_Platform_Operations_SME

Job Description

• Configure Linux-based applications, build Docker containers, and manage Kubernetes cluster configurations

• . Perform application deployments, configurations, and version upgrades/patching using GitOps practices

• . Work with monitoring, logging, alerting, and orchestration platforms for Docker applications running on Kubernetes

• . Perform basic network troubleshooting, including subnet, DNS, and FQDN issues within Kubernetes clusters

• . Provide L1/L2 support based on issue priority to meet client SLAs

• . Handle user service requests and create service tickets where required

• . Understand and resolve user queries received through multiple channels such as Communicator and email

• . Collaborate on troubleshooting Manufacturing IT application and infrastructure-related incidents

• . Ensure high-quality service delivery in line with defined service levels and KPIs

Mandatory Skills

• . Linux and Windows system administration & troubleshooting skills, including strong knowledge of how the various components work (kernel, CPU, memory, disk, network)

• . Experience in Containerization & Orchestration (Docker/ Kubernetes/ Rancher)

• . Experience in building, updating and managing Docker Images

• . Experience with Helm Charts and GitOps tool (ArgoCD)

• . Basic network knowledge to understand subnet, DNS & FQDN

• . Knowledge of IP networking, Kubernetes cluster networking, ingress, load balancing.

• . Strong understanding of CI/CD Pipelines in a globally distributed environment using Git, Jenkins, Docker registry, GitHub Action & Artifactory etc.

• . ITIL Service Management Framework (Incident, Change, Problem Management)

Qualifications

Educational qualification:

B.E/B. Tech /M. Tech /MCA

Experience:

4-8 Years

Professional Attributes

• Strong communication and presentation skills

• Possess Collaboration and Team Mindset

• Demonstrate Ownership and Accountability for the tasks

• Good problem solving and Analytical thinking

Additional Information

• . Application and infrastructure Monitoring tools (ICINGA / ELK / AppDynamics)

• . Database Knowledge (Oracle / MySQL / Mongo)

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