Renewals Operations Analyst II

Renewals Operations Analyst II

Location: Bangalore

Shift: IST (2:00 P.M IST- 11:00 P.M IST)

What we’re looking for:

Role Summary

We're looking for a detail-oriented Renewal Sales Operations professional to own pipeline hygiene, renewals governance, and forecasting for our Renewals & Expansion (R+E) business. You'll be the operational backbone that keeps deals moving, risks visible, and managers accountable, translating data into clear actions for reps and sales leaders. A solid understanding of the renewal sales motion and quoting is essential to succeed in this role.

Key Responsibilities

Pipeline Hygiene & Risk Management

• Run daily pipeline hygiene checkpoints across the R+E book of business.
• Track deals stalled in stage for more than 15, 25, and 30 days.
• Monitor high-value deals ($100K+) with no activity for more than 15 days.
• Proactively surface execution risks and drive follow-up actions with reps and managers.

Renewals Governance

• Track early engagement ownership on renewal opportunities.
• Oversee R+E Early Renewals reporting.
• Ensure Stage 4+ opportunities have a multi-year or co-term option quoted and marked as primary.
• Monitor deals expiring in the next 60, 45, 30, and 15 days, and escalate at-risk renewals.

Forecasting

• Prepare and publish the weekly forecast deck at the manager level.
• Drive a bottom-up forecast process beginning 45 days before the next quarter.

Metrics & Manager Enablement

• Publish weekly CQ+1 rep and manager lead metrics.
• Give managers actionable insights that drive accountability and execution.

Policy & Account Governance

• Manage the Exclusion List.
• Own account transition and churn ownership transfer policies.
• Review cases for exceptions and make or recommend decisions.

Qualifications.

• 4-7 years in Sales Operations, Revenue Operations, or Sales/Renewals Analytics, ideally in SaaS or subscription businesses.
• Strong understanding of the renewal sales motion (renewal lifecycle, early engagement, forecasting, and risk/churn management) and quoting (co-terming, multi-year options, and primary quote requirements).
• Strong working knowledge of Salesforce (reports, dashboards, opportunity stages, quoting/CPQ concepts).
• Experience building forecast decks and pipeline reporting for sales leadership.
• Advanced Excel/Google Sheets skills; familiarity with BI tools (Tableau, Looker) is a plus.
• Excellent communication skills, with the confidence to challenge reps and managers and drive follow-through.
• Highly organized, deadline-driven, and comfortable running recurring daily and weekly cadences.

What Success Looks Like

• Fewer stalled and inactive high-value deals, with risks flagged early.
• Stage 4+ opportunities consistently carry a compliant primary quote.
• On-time, accurate weekly forecast and lead-metric publications.
• Clean, well-governed account transitions and exception handling.

Rubrik is one of the fastest growing companies in Silicon Valley, revolutionizing data protection and management in the emerging multi-cloud world. We are the leader in cloud data management, delivering a single platform to manage and protect data in the cloud, at the edge, and on-premises. Enterprises choose Rubrik to simplify backup and recovery, accelerate cloud adoption, enable automation at scale, an