Advisory Solution Consultant - Presales

As a member of our Solution Consulting team, you will have a major impact on our future success by supporting [Employee Experience, Customer Workflow, ITX] Solution Sales through our partner ecosystem. You will guide revenue for ServiceNow with the support and partnership of Sales, Partner Ecosystem, Product Management, and the executive team. This is a technical consultant who can go wide and deep on discovery, solution positioning and demonstration while enabling and co-selling with partners during sales cycles. About the Role : The Solution Consultant will join the Partner Technical Acceleration Group as a technical consultant with the advanced ability to develop, position, and provide product-specific solutions in partnership with our channel/GSI ecosystem, while achieving quarterly and annual sales goals for an assigned territory through partner-led and partner-sourced deals. Key Focus Areas Driving pre-sales efforts for partner-led territory. What you get to do in this role: Partner with top-tier System Integrators to develop and position ServiceNow-powered transformation solutions Support product sales as a technical and domain expert, partnering closely with assigned partners' pre-sales and delivery teams to extend their solution capability Lead discovery workshops to determine customers' challenges and give product demonstrations jointly with partner teams, to align our solution with customer needs Answer product feature and technical questions from partners, customers, channel partners, and ServiceNow colleagues Enable and upskill partner solution consultants and architects through technical training, certification support, and hands-on labs and Provide feedback to product management about product enhancements that can address customer and partner needs and provide additional value Share and learn best practices and re-usable assets with other Solution Consultants and partner technical teams to enhance the quality and efficiency of joint delivery Stay current on competitive analysis and market differentiation, and help partners position effectively against competitive alternatives Support marketing events including executive briefings, conferences, user groups, trade shows, and partner enablement events Act as a trusted technical advisor to partner account teams, supporting deal registration, solution scoping, and co-sell strategy Support partner build activities on ServiceNow platform and lead solution architecture discussions as needed Support and drive the partner GTM activities for a select few partners along with the partner manager Provide thought leadership through workshops, technology days, white papers, and industry forums focused on AI transformation Participate in executive briefings and business reviews with ServiceNow & partner leadership and their enterprise clients Why Join This Team Work with a spectacular team of seasoned professionals in a positive, inclusive, and highly collaborative environment Work with the world's leading partner ecosystem on high-impact transformation initiatives Practice true business value selling with a strong sales support framework Design solutions that transform how enterprises operate – see your work make an impact Work with the industry-leading ServiceNow platform and cutting-edge AI/automation technologies

To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analysing AI-driven insights, or exploring AI's potential impact on the function or industry. 7+ years of pre-sales solution consulting or sales engineering experience Proficiency with the ServiceNow platform or technical expertise with enterprise cloud software solutions for Global Business Services ( HR Shared Services)/ CRM Experience working with System Integrators, consulting firms, or business process outsourcers Excellent under