Principal Consultant - Advisory

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
 
At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
 
We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
 
We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

Responsibilities: Client Delivery: · Facilitate sections of strategy, roadmap, design, and planning workshops · Lead multidisciplinary project teams (advisory, product, design, data, and engineering) in the delivery of consulting service offerings · Lead Experience Design engagements end to end, from user research and discovery through interaction design, prototyping, usability validation, and developer handoff · Shape product and experience strategy alongside client and delivery teams, translating business needs into clear requirements, specifications, and design direction that engineering teams can build against. · Lead the conception and incubation of new products, platforms, and accelerators from concept to market, including early go-to-market, and guide clients in replacing legacy systems with modern, scalable solutions. · Guide the definition and design of AI-enabled and agentic solutions, applying human-centered and responsible-AI principles, including human-in-the-loop controls, evaluation, and governance · Lead technical project teams in the delivery of consulting service offerings · Drive and manage the objectives, requirements gathering, project tasks/milestone, project status, dependencies, and timelines, to ensure engagements are delivered successfully and on time while meeting the business objectives · Breaks down the problem into manageable segments, identifies the factors that affect the problem and decides how to approach the project · Define outcome-based success measures for assigned workstreams and track them alongside traditional delivery metrics such as scope, schedule, and budget · Partner with data and AI teams to apply enterprise data and emerging approaches, such as agentic and human-centered AI, to design solutions that are trusted, usable, and tied to business outcomes Business Development: · Support business development pursuits through client discovery meetings that help qualify opportunities and allow the ideation of a strawman proposal · Scope, position, and sell Experience Design services, including design system, accessibility, and AI experience engagements, as part of broader transformation programs · Develop and promote relationships with customers and present technical solutions to C Level Executives- and facilitate to drive consensus and action — including addressing difficult client conversations and engaging senior stakeholders to reach meaningful outcomes · Identify follow-on /expansion opportunities, co-author points of view and market-facing content, and represent AHEAD’s offerings with the same rigor and consistency they bring to client delivery. · Assess a client’s current technology footprint to identify and prioritize value-creation opportunities that inform the broader business case. · Build and maintain basic business-case components (cost/benefit, ROI/TCO inputs) that connect delivery outcomes to the client’s commercial and strategic priorities Practice Development & Thought Leadership: · Development and enhancement of AHEAD Advisory services offerings, including consulting offerings and deployment