HireHire › Aditya Birla Group jobs › Channel Relationship Manager Trade
Channel Relationship Manager Trade
at Aditya Birla Group · Information Technology
India
On-site
0+ years
9 days ago
Job Description
| Accountability | Supporting Actions |
| Achievement of Sales Target | Sales planning by dealer and retailer - product-wise, month wise, bucket wise and ensuring desired counter share and market share |
| To ensure achievement of agreed marketing / sales plan & realization targets for the assigned Territory . | Track retailer level sales, stock replenishment based on continuous monitoring of all commodity value |
| Systematic coverage of channel partners through regular call cycle plans and permanent journey plans for increase in penetration by having desired depth of distribution and numeric reach | |
| Process & monitor daily sales and coordination with TSM / Regional logistics for supply | |
| 2. Business Development | Identification of new business opportunities in territory/new geographies catering to institutional customers and creating on-going engagements |
| Channel Management & Development of New Business/New Geographies | Expansion of market network in accordance with CEMTRAC DPI's through appointment of new dealers and attachment of new retailers |
| Exploring the possible locations for new inventory points within the assigned territory in line with i2 network analysis | |
| Provide suggestions for schemes & CRM activities and ENSURING effective implementation of the same for getting maximum benefit to dealer/retailer | |
| Propose, implement and improvise rural marketing activities effectiveness whereever applicable | |
| Identify prospective Branded Channel partners and drive cement sales in these counters. | |
| UGAHI, Collection & Credit Control | Ensure timely collection as per the terms and order execution as per the approved credit limits |
| To regularly monitor & control timely | Constantly monitor dealer's credit worthiness and alert management in case of any adverse developments |
| collections to keep receivables as per the norm | |
| Collection of security deposit at the time of appointment and enhancing it according to the norms of the company and exposure in the market place | |
| Tracking Dealers Credit Exposure with the Trade | |
| Customer Service | Adhering to quick response time in complaint management |
| To provide meaningful customer experiences to the product and services of the company | Ensuring continuous monitoring of deliveries with coordination of execution owners |
| Continuously driving various customer loyalty programs and build differentiation with the competitors | |
| Meeting and surpassing the channel partner requirements for increase in customer satisfaction | |
| Ensuring high visibility in merchandising, outdoor media and other advertisements for driving positive brand equity index | |
| Creating awareness of value added services like Mobile Lab, Information Centre, Toll Free Number etc for Dealers, Retailers and End Customers | |
| Effective utilization of Sales & Order Planning, Customer Order Fulfillment for timely receipt of material at customers end | |
| To co-ordinate with customer service centers and ensure higher Customer Satisfaction Index | |
| Reporting & Market feedback | Make available the information on competitors promotion & pricing activities to TSM |
| Collect and provide information on market trend, competitors price and activities to help management take appropriate action and to ensure System Confirmation/Perfection complying all Internal Controls. | Closely interact with dealers / retailers / stockiest to get the first hand market feedback & communicating the same to TSM to enable prompt decision making on market intelligence |
| Ensuring timely submission of various reports on periodic basis | |
More roles at Aditya Birla Group
See Aditya Birla Group & thousands more on the map
Every tech & IT company hiring across India — with AI match scores — on one live map.
Open the map →